|
Professional Services
SBBWorks, Inc. provides consulting services that help
customers manage I/S costs, such as services for:
- I/S Chargeback Planning and Implementation
- I/S Chargeback Analysis and Review
- Software Systems and Maintenance Implementation
- Remote Software Support and Technical Assistance
- Software and Hardware Evaluation and Acquisition
Assistance
- Project Management
- Customized Service Offerings
I/S Chargeback Planning and Implementation
SBBWorks consultants have many years of hands-on chargeback
systems experience, as well as current knowledge and experience with the latest
technology trends. Our consultants have assisted numerous clients
with addressing the unique needs facing I/S organizations, including design,
development and implementation of production chargeback
systems. Whether you're just thinking about recovering I/S costs,
looking to make your I/S organization a profit center or if you're ready to
migrate your current chargeback initiatives to another product solution,
SBBWorks can assist in your efforts towards a successful project completion.
I/S Chargeback Analysis and Review
This service provides clients with a current top-level view
of their chargeback system, including all defined methodologies and
approaches. With rapidly changing technologies, hardware and software
releases that affect cost recovery systems or their methodologies are often
overlooked. Moreover, a fresh look at a chargeback methodology may provide
insight on new or simpler methods to achieving an auditable and repeatable
chargeback product that's in agreement with the I/S organization's
users. This review brings together an I/S organization's business
objectives and the I/S industry expertise of SBBWorks to yield a current and
objective assessment of the customer's chargeback system. This review
includes method improvement recommendations to be considered by the customer's
management and technical staff.
Software Systems and Maintenance
Implementation
SBBWorks provides technical assistance and staffing
services to implement new software products and to update current products with
the latest, supported maintenance levels and functional
enhancements. Detailed testing, implementation and project results
documentation come standard-issue with this service offering.
Remote Software Support and Technical
Assistance
Remote technical support and assistance has proven to be
one of our most popular services due to the flexibility and reduced cost
associated with this service. SBBWorks can augment technical support
staff with data center and workload migrations, system conversions, scheduled or
unanticipated staffing leave time and other situations.
Software and Hardware Evaluation and
Acquisition Assistance
Software and hardware evaluations are a time-consuming and
people-intensive process that can be difficult to bring to
closure. SBBWorks offers vendor-neutral expertise when evaluating
software and hardware, either as a member of the evaluation team or as the
project manager responsible for the success of the process.
Project Management
Key to the success of any project is strong, effective
project management skills. SBBWorks offers senior-level project management
expertise for all types of projects. Our primary focus is the quick
removal of barriers to the success of the project while mentoring project team
members.
Customized Service Offerings
Tailored service offerings provide customers flexibility
with managing costs while reaching defined project goals. Specific
deliverables and approach objectives are developed by clients and SBBWorks to
satisfy the required I/S project or tasking.
|
